Now is the time to prepare your business for the recession. In addition to the typical strategies of cost-cutting and cash flow management, add culture-building. A healthy, effective, and resilient company culture can help you not just survive, but actually thrive during an economic downturn. In my new Smartbrief on Leadership video, I explain how […]
The age-old question – which is more important, customers OR employees – is a misguided, and potentially dangerous one. As a business leader, you shouldn’t prioritize one group over another. Instead, you should link employees and customers. One way to connect employees and customers is to use cultural tenets that are relevant and important to […]
“Start with why.” It’s great advice, but you need to do more than start with why. You need to put your why into action. And that’s where lots of business leaders get tripped up. My latest LinkedIn Brand+Cuture Series post, Start With Why But Don’t Stop There, explores how to close the gap between vision […]
A regular day of rest – a sabbath – is an important leadership practice because it enables you to fill up your tank so you can serve others. And taking a sabbath helps put your brain in task-negative mode which leads to greater productivity and creativity. In my new Smartbrief on Leadership video, I provide […]
Meta CEO Mark Zuckerberg recently referred to Meta employees in a new way: Metamates. Is this a good idea? Should you use a coined name to refer to your employees? The poll I fielded on LinkedIn yielded a definitive answer: It depends. 28% supported the practice of made-up names for employees; 32% voted against it; […]
As you think about the coming year, I’m guessing are you don’t want another only OK, keep-our-heads-above-water, just-grateful-to-still-be-around year – you want 2022 to be a year of greatness! To help you turn your hopes and dreams for the new year into reality, I’ve just published “2022 Great Business Action Plan” – a piece that […]
A culture crisis threatens to disrupt Corporate America today as much as the financial crisis did a decade ago. Whether it’s claims of sexual harassment, the lack of diversity and equality at many organizations, or the nearly 70% of American workers who are not engaged at work, business leaders must devote more attention to their […]
“When I grow up, I want to be a follower,” said no one. No kid aspires to follow others. No employee says his best quality is being a follower. No MBA student signs up for followership classes (and not just because business schools don’t offer them.) Being a leader is what counts these days. Leadership […]
– the book: Amazon bestseller The Relationship Engine: Connecting with the People Who Power Your Business, an instructive book about developing valuable, sustaining business relationships […]
– the book: REMOTE: Office Not Required, a new book from the founders of web app firm 37signals […]