Articles:

Here are Denise’s latest articles.  Select “See All” to access a complete library of her writings, searchable by topic, publication, and date.

 

Use Your Brand When Making a Change

January 14, 2020

Smartbrief

Topics: Brand Delivery, Business, Culture, Employee Engagement, Leadership, Strategy

Keywords: brand strategy, employee engagement, brand engagement, leadership, strategy, business transformation, strategic change, purpose, change management

Your brand is more than your name, message or image — it’s the purpose, values and attributes that define your unique identity. Use it as a powerful tool for running your business, especially when you’re considering changes.

Build a Culture to Match Your Brand

December 17, 2019

Harvard Business Review

Topics: Corporate Culture, Brand Delivery, Brand Experience, Business, Culture

Keywords: brand strategy, corporate culture, brand culture, brand positioning, Denise Lee Yohn in Harvard Business Review, organizational culture, brand types, culture design

If you want to produce the kinds of specific outcomes that will allow you to differentiate your company, you need to define a unique culture that cultivates the necessary kinds of employee attitudes and behaviors.

Brands To Watch In 2020

December 3, 2019

Forbes

Topics: Brand Communication, Brand Delivery, Business, Marketing

Keywords: Brands To Watch in 2020, companies to watch in 2020, brand trends 2020, company trends 2020, news about brands

Amazon tops the alphabetical list of brands that will make the news in 2020.

How Do You Make Customers Feel?

November 12, 2019

Smartbrief

Topics: Customer Experience, Brand Communication, Marketing

Keywords: emotional connection, marketing, Denise Lee Yohn, brand building, emotional branding, leadership, strategy, emotion in B2B

Companies should research who their customers are and respond with interactive experiences that “include them on a journey,” says Denise Lee Yohn in this blog post and video. “[H]umans are emotional beings and we make brand and product decisions based on how they make us feel and the identities they enable us to express and experience,” she says.

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Newsletters: Brand Leadership Briefs:

These are Denise’s most recent e-newsletters.  The full archive is available by selecting “See All.”

 

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