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Brand power comes from keeping – not only making – promises.  And to keep your brand promises, your brand and culture must be aligned and integrated.   In other words, brand-building requires brand-culture fusion. But a recent HBR article by Roger L. Martin, former dean of the Rotman School of Management, and a couple of LinkedIn […]

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“Know thyself.”  For centuries, this has been the motto of great leaders.  Now, here’s a tool that helps you do just that.  It’s a new twist on a SWOT analysis that will help you uncover new insights about yourself. Instead of looking at Strengths, Weaknesses, Opportunities, and Threats to your company, look at your Self, […]

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Mentoring is a valuable path toward growth and development. A mentor can share insights from their expertise and experiences to help you grow and develop – and being a mentor can help you achieve clarity and focus as you reflect on your own development. A few pointers to get the most out of mentoring: Start […]

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Your core values can’t simply be words on your website or on a poster in your office; they must be used.  Learn how Amazon uses its core values in my new post on LinkedIn:  Do You Use Your Core Values Or Just Talk About Them? related: Do Your Core Values Have Teeth? Fusion: How Integrating […]

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In this, the last in my series of leadership lessons learned from popular TV shows, we learn from Yellowstone.  John Dutton and the cast of characters from the fictional Montana ranch show us that leading doesn’t always involve what we think it does. We learn that when it comes to motivating employees, it depends less […]

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Ted Lasso, the leading character in the popular Apple+ series by the same name, provides an excellent model of exceptional organizational leadership. The leadership lessons from Lasso are about coaching, changing, and character-building. My new Smartbrief on Leadership video explains how Lasso shows what great leaders do — take a look! related: Lesson from Succession: […]

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It’s one thing to know there is a link between culture and performance – it’s another to prove it, much less to quantify and track it. In my new article on LinkedIn, Link Culture to Performance Through Metrics, I share about a report that provides tools and frameworks for culture measurement.  Enjoy! related: Assess Brand-Culture […]

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Succession, the popular show on HBO, conveys helpful business insights including the importance of you using your own product. As a business leader, you must personally and regularly undergo the entire customer experience of your company as an actual customer would.  This will help focus your attention on the most important aspects of your business, […]

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To change your strategy – your what – you need to change your how – your culture.  And you need to change your culture first – because your culture is what will ensure your organization is able to execute on your strategy. In my new Brand+Culture Series post on LinkedIn, I show how to use […]

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It’s been said that the true test of leadership is how well you function in a crisis.  This seems particularly apt today, given all the layoffs that many leaders have had to undertake recently.  We’ve seen some of the worst examples of leadership recently.  But there is a better way. Leaders who respect, care for, […]