Your Brand Is What You Do, and How You Do It — an article I wrote for the American Marketing Association on the four building blocks of a brand: company strategy, corporate culture, customer experiences, and communications.
Great Brands Don’t Chase Shareholders — a blogpost on how some leaders of publicly-held companies including Howard Schultz of Starbucks manage to prioritize what’s right for their brand
3 Reasons For Continued Confidence in Shake Shack — new developments provide indications that Shake Shack will be serving up strong growth alongside its popular burgers and shakes for a long time coming — from my new Seeking Alpha column
Keynote Speaker Video — my new speaker video gives you a taste of my talks, my experience, and my passion
Image: ThinkstockPhotos-77005913
The Delivery Debate — my latest QSR Magazine column on the restaurant delivery services that are springing up around the country
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