What Your Metrics Say About Your Culture

What you measure shapes your culture as much as your results. Three exceptional leaders offer powerful principles for choosing metrics that drive real performance:

1. Streamlined, from Brian Niccol at Starbucks: resist the temptation to measure everything, and instead identify the vital few numbers that truly drive performance.
2. Future-oriented, from Jensen Huang at Nvidia: don’t let lagging indicators dominate your dashboard; invest in identifying the signals that predict what comes next.
3. Integrated, from Verne Harnish, growth expert: look for the ratios that connect the dots between functions and reveal the complete picture.

Read my full article to learn how to measure what truly matters.

leadership, organizational culture, KPIs, business metrics, measuring business performance