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Denise Lee Yohn
brand leadership expert | speaker | author
Contact Denise at (917) 446-9325
Contact Denise at (917) 446-9325
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Preview of “Extraordinary Experiences” Chapter 5

Preview of "Extraordinary Experiences" Chapter 5 -- new book by Denise Lee Yohn

Preview of “Extraordinary Experiences” Chapter 5

Denise reads a brief excerpt from Chapter 3 of her new book, Extraordinary Experiences: What Great Retail and Restaurant Brands Do. Learn about PIRCH, a small chain of luxury appliance stores and its customer experience philosophy that Great Brands Sweat the Small Stuff.

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  • Technology Partners: Why You Should Avoid Selling Products -- with Denise Lee Yohn
  • Yahoo Finance: PR Pros On What General Mills Got Right, Wrong With 'Cinnamon Toast Shrimp'

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  • How Can Human Resources and Compliance, Risk & Ethics Build Your Culture?
  • Avoiding Leadership Transition Failure At Amazon

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Best Bites

  • The New Employee Experience Mandate
  • Brands To Watch In 2020
  • FUSION Is Here
  • 9 Different Types of Brands
  • A New Scale-Up Your Brand Workbook to Solve the Problems of Scaling Companies

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Contact Denise at (917) 446-9325

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  • seeing digital transformation as a corporate initiative or a series of projects is an outdated view of how change h… https://t.co/0sxVVZtmnm about 41 minutes ago ReplyRetweetFavorite
  • find out how leadership transition failure can be avoided at any company. https://t.co/CCsChkViaR #Amazon… https://t.co/SPviSyw0HP about 1 hour ago ReplyRetweetFavorite
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