Coming off the heels of what appears to have been a successful holiday sales season, optimism about how business will fare in the New Year is understandable.  But I don’t feel comfortable making any specific predictions, so I think I’ll keep this my first post of 2011 a neutral one and simply outline five of […]

You know that feeling you get when watching that show, What Not to Wear?  Cringing and squirming, you watch as delusional people show off some of the most hideous outfits –  they think they actually look good when it is so clear they don’t.  That they would be so self-unaware is unbelievable. Well, that’s how […]

MediaWeek just published an article of mine, Notes on a Crisis, about what Domino’s and other brands can do to revive and thrive after a catastrophe.  The piece outlines three lessons learned […]