If you’re looking for hot topics and insights on brands, businesses, and the people who work on them, here’s a digest of my content from the past month: brand experience: McDonald’s Metro: Lipstick on a Pig – a post about how McDonald’s new Metro concept only looks better, when it needs to actually be better […]

brand-as-business bit:  I’m consistently asked by business leaders for my point of view on daily deals like Groupon and LivingSocial.  I decided to pen my thoughts in my latest OPEN Forum column.  Please take a look. You’ll see that I don’t believe it’s a question of if you should do daily deals, but rather the […]