Consumer Electronics Association Industry Forum Archives

11.30.12

November Brand-As-Business Buffet

Unlike a Thanksgiving dinner, this buffet isn’t going to weigh you down or put you to sleep. It’s a sampling of my best bits of content this past month. Check out: what great brands do — a recap by Annette Franz Gleneicki of the talk I gave at the SoCal Customer Experience Professionals Association event why windows 8? — a […]

10.23.12

Explicit Assumptions

brand-as-business bit: Peter Sheahan, CEO of Change Labs, gave a provocative keynote address at the recent Consumer Electronics Association’s Industry Forum. One of his points was that companies miss out on critical opportunities or they’re blindsided by disruption because they don’t explicitly identify the assumptions they make in their planning process. Strategic decision-making relies on […]