best bits from dine america 2010

Earlier this week, I had the opportunity to speak at Dine America, the invitation-only conference for senior executives in foodservice, produced by QSR Magazine.  Insights from my session, The Price is Right (winning pricing strategies for QSRs) will be featured in an upcoming edition of my monthly column with the magazine.

In the meantime, I thought I’d share some of the notable quotables from other presenters at the confab including:

• Joe Tortorice, CEO of Jason’s Deli — whose talk about servant leadership and the unique culture and values of his company was truly inspiring
• Cheryl Bachelder, President of Popeyes Louisiana Kitchen — who outlined a great play-by-play of Popeyes turnaround
• Howard Putnam, former chairman of Southwest Airlines — who entertained and challenged the audience with his views on leadership

Enjoy!

Gene Stanaland, Southwest Airlines, quick serve restaurant, Popeyes Louisiana Kitchen, manager, Joe Tortorice, Jason's Deli, Howard Putnam, culture, fast food restaurant, Dine America, Cheryl Bachelder, values, leadership, QSR Magazine, business strategy