Nearly 30,000 thousand people gathered at the National Retail Federation’s Retail BIG Show 2013 to hear from thought-leaders on the challenges and opportunities in retail.  Here are key tenets from the conversations. Nine Retail Tenets for 2013 by Denise Lee Yohn from Denise Lee Yohn, Inc. […]

brand-as-business bit:  Last week, my guest post “Once Upon a Company” ran on upMover, the blog of UpMo, an employee-centric career management company.  I wrote about the power of storytelling to engage employees.  I realize that some business leaders may want to leverage internal storytelling but may not know how to do so.  Here are a […]

brand-as-business bit:  Sam Palmisano, CEO of IBM from 2002-2012, stepped down from his post on Sunday.  I’ve been an admirer for years. The New York Times ran a great piece about Palmisano’s impact on the venerable company, including increasing its stock market value to $217BB, making it more nimble and innovative, and focusing its thinking […]