My content this past month has sparked quite a few reactions and conversations.  Here’s a roundup of the most popular pieces: how to build a breakthrough brand – The launch of a FREE 10-session series on the steps in the brand development process – each video is less than 4 minutes and comes with a downloadable […]

One thing’s for certain in retail today – it’s a brand new world.  The old way of doing things just isn’t going to cut it.  To be ready for newly empowered customers and further increases in costs, we need to think about – and operate – our businesses differently. […]