In May, 2013, business leaders from the restaurant industry gathered in Chicago for the 2013 National Restaurant Association Show.  Here are the best sound bites about leadership from the presentations and discussions by the CEOs of leading and emerging restaurant chains including Firehouse Subs, Corner Bakery, and Argo Tea. Leadership Lessons from the National Restaurant Association […]

Fast-casual restaurant chain Firehouse Subs is…on fire!  Founded by firemen, the 450+ unit chain had a record-breaking 2011 with increases in same-store sales, AUVs, restaurants opened, and donations made through its Firehouse Subs Public Safety Foundation.  In today’s interview, CEO Don Fox joins me to share some of the secrets behind the brand’s success. It […]

brand as business bit:  “A strong concept that has the potential to evolve into a brand” is among the five criteria for a successful fast casual restaurant concept, according to Don Fox, CEO of Firehouse Subs.  Speaking at an education session at the National Restaurant Show earlier this week, Don shared his insights about growth. […]