Culture and Customer Experience Are Inextricably Linked

From What Great Brands Do:  With great brands, company culture and customer experience are inextricably linked.

other quotes:

• your brand can ’t just be a promise; it must be a promise delivered
• a brand is what you do
• when you can’t see any daylight between…

brand experience, brand culture, quotes about branding, branding quotes, brand quotes, quotes from What Great Brands Do, Denise Lee Yohn quotes, WGBD