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James Surowiecki’s column in The New Yorker last week, Twilight of the Brands, seemed to suggest that brands are dying.  He argued that the usefulness of brands has decreased given that “consumers are supremely well informed and far more likely to investigate the real value of products than to rely on logos.” His observations about […]

avoid selling products

Yep, you read that right.  Great brands actually avoid selling products.  Great brands know that people make purchase decisions based on how products make them feel or the identities products help them experience or express — so they seek to create emotional connections with people and use product features as mere support for that emotional […]

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Yay! It’s finally here!  The official launch of my book, What Great Brands Do:  The Seven Brand-Building Principles That Separate the Best from the Rest (Jossey-Bass). […]

flipboard january

Wrapping up the month with my new Flipboard — featuring my list of 10 Brands to Watch in 2014, a post on TEDxSanDiego, interviews with Scott Goodson and Joel Rubinson, and images of great brands in action (#WGBD).  Check it out! […]

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Last Saturday thought-leaders and change-makers converged on the Qualcomm Institute at Calit2 campus for a special day of sharing ideas, making new connections, and experiencing exciting possibilities.  It was the fourth TEDxSanDiego, an extraordinary day that certainly lived up to the standards set by the previous years (see my recaps here:  2012, 2011, and 2010.)  […]

d flipboard

Did you miss my interviews with Nature Box CEO Gautam Gupta and 37Signals founder Jason Fried?  How about my Forbes article, Why Marketers Need to Stop Giving Back?  Or my latest QSR Magazine column on how to launch a new product?  You can check all this out and more in my new Flipboard magazine, D […]

flipboard november

Check out my latest Flipboard magazine to learn about changing your brand name, national brands going local, new must-read books including The Passion Conversation and Engaged!, and more.  It’s all my recent content in one cool magazine! […]

d october edition

My latest Flipboard magazine contains all my recent content in one cool magazine.  Check it out to learn about the changing role and nature of taglines, building a subscription commerce brand, creating an emotional connection through customer experience, business lessons taught be a blind surfer, and more… […]

shoe_dazzle homepage

ShoeDazzle took the retailing and investing worlds by storm four years ago as it broke new ground in what is now commonly referred to as subscription commerce.  After a “professional” CEO failed to grow the company and a valiant but unsuccessful attempt by its original CEO to get it back on track, just last week […]