Unless you’ve been living in a cave for the past few years, you haven’t missed how dramatically the retail industry and shopping has changed. But with so much change, it’s sometimes hard to tell the forest for the trees. Thankfully the folks at RetailNext have identified five retail trends that you can’t afford to miss. […]
retail trends
03.12.12
the sales associate of tomorrow
The folks at Deloitte recently released, The Next Evolution: Store 3.0, a report on the readiness of retailers for the store of tomorrow. Although the report offers a somewhat limited and biased perspective since it is based on a survey of only 39 current retail executives, it raises some important questions about the requirements of […]
03.01.12
retail tensions
brand-as-business bit: There’s been a lot of reporting on the rankings from Interbrand’s Best Retail Brands 2012 report — but I’ve been spending more time on the consultancy’s commentary that’s sprinkled throughout the report. The comments have made me aware of the tensions that now define retail: efficiency vs. responsiveness – “Now that consumers decide how, […]