Extraordinary Experiences is currently available exclusively as an e-book through Amazon Kindle.

Special packages combining Extraordinary Experiences with Denise’s other books are available here.

Extraordinary Experiences by Denise Lee Yohn profiles seven great retail and restaurant brands and shows how they earn customer love and loyalty by creatively designing and consistently delivering great retail customer experiences. Compelling stories and practical principles make Extraordinary Experiences required reading for all business leaders who want to build a great brand.


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