Target, the mass retailer, has opened a new retail concept called Open House.  It’s a combination connected home lab and retail space — very interactive and very cool — but probably not a big money maker.  Take a look at Target Open House: DLYohn Brand Experience Brief: Target Open House from Denise Lee Yohn on Vimeo. […]

retail customer experience

Brand Experience Week wrapped up last week, but there are plenty of Brand Experience Briefs for you to learn from.  Check out these 41 videos that audit and analyze new or interesting restaurant and retail brands to learn the do’s and don’ts of customer experience design: 1. AT&T Retail Center:  With a name like “Retail Center […]