Denise’s most popular topics include:

Brand Leadership:  How to Build a Rock Star Brand

You know how great brands dominate their fields.  You experience it every time you pay a premium for a certain type of jeans, or see a line of people camping out to catch the newest smart phone release.  Denise shows you how to achieve rock star brand status.  Drawing from case studies, analyses, and interviews with brand leaders from the world’s leading brands, she shows you what great brands do and how to achieve the kind of brand leadership that everyone — from customers to employees to investors — wants a piece of.

Download overview (PDF)Watch video excerpt

Extraordinary Experiences: How to Win Customers’ Hearts and Dollars

How do some companies break through the clutter; compete with bigger, better-resourced competitors; and manage to grow and thrive when so many others fail?  They earn customer love and loyalty through extraordinary experiences.  Denise gives you the complete blueprint for creatively designing and consistently delivering customer experiences that win over customers for life.  Learn how to get the edge that everyone else wants and excel at customer experience.

Download overview (PDF)Watch video excerpt | Read Harvard Business Review article

What Great Salespeople Do

If you’re worried about how the role of sales and selling is changing, you need to know what the best salespeople do to succeed in this new business environment.   Denise shows you that great salespeople do what great brands do.  She explains how to innovate — not imitate, how to create extraordinary experiences that embody your brand, and how to cultivate strong, emotional connections with customers.   You’ll be inspired to engage with clients in new ways that cut out competitors and create long-term business success. Learn why and how the most effective salespeople operate as brand evangelists — and how you can too to win the new sales game.

Download overview (PDF) | Read Harvard Business Review article

Brand-Building Isn’t Just for the Big Guys

It’s true!  You don’t have to be big to be great.  Even if you’re an entrepreneur who’s short on time and money, you can build a brand that stands out and has a big impact.  Denise shows you what you need to beat the big guys at their own game.  She reveals the Minimum Viable Brand (MVB) framework and how to lay the foundation for getting traction in a crowded, cluttered marketplace. Learn the 6 “What’s” that every start-up and small business must answer — and how the most successful entrepreneurs have built powerful, profitable brands.

Download overview (PDF)Watch video excerpt | Read Harvard Business Review article

It’s What’s Inside That Counts

Think you need creative advertising and buzz-worthy social media campaigns to promote your brand? Think again. Great brands start brand-building inside. They cultivate a vital, vibrant brand-led culture inside their organizations because they know that’s the only way to build a meaningful, valuable, sustainable brand.  Denise will show you how to clarify your brand purpose, use your brand values to shape employee and customer experiences, and engage and align everyone with your brand vision. Lead your organization to brand greatness by starting inside.

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Stop Greenwashing…Start Making a Difference

Today’s consumers expect companies to have an overall beneficial impact on society — and they want them to do more than write checks or make charitable donations. Denise introduces a 5-step process that will help you develop social efforts that resonate with your customers, employees, investors, communities, and beyond.  Learn how to become a force for positive change while enhancing  your customer appeal and long-term competitiveness.

Download overview (PDF)Watch video excerpt | Read Harvard Business Review article

Workshop: Build a Breakthrough Brand with a Clear Competitive Positioning

A clear, definitive competitive brand positioning is essential to brand building.  It defines who you are selling to, what your business scope is, and what you do to create value for your customers.  It provides strategic guidance on product development, pricing, messaging, and more. In this hands-on workshop, Denise shows you how to craft a competitive brand positioning, including:

  • the most effective way to identify and define your target segment(s)
  • how to determine an appropriate competitive frame of reference
  • three strategies to establish meaningful and lasting differentiation
  • the sources that achieve brand credibility among today’s savvy customers

Download overview (PDF) | Watch video excerpt

 

Contact Denise to learn more about these or to explore a custom topic.

Endorsements

Nothing short of amazing in front of a very passionate and outspoken audience.  She was fabulous!

Emily McNulty

Owner, Moxi Events

Your talk provided us with a framework as to how to operationalize our brand to achieve our Billion Dollar vision!

Stephanie Gallo

E&J Gallo Winery

Denise’s incredible pre-work, on behalf of her audience, enabled her to hook the attendees from the start of the session and keep us focused with rapt attention throughout.

Jeff Lindeman

Senior Director, Talent & Engagement, San Diego International Airport

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