the economy made us do it

John Caddell, owner of Shop Talk – Innovation, Marketing and Alliances, “a daily look at marketing, strategy and management, highlighting trends, focusing on what works and what doesn’t,” was kind enough to feature a guest post from me on his blog — my piece points out the “excuse culture” that seems to be pervasive these days and explains how it’s bad for brands and businesses — please check it out and let me know what you think.

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  • We’ve seen the government, the police, etc. and the airlines and others do this egregiously for the past few years, citing 9-11 for everything (really, the economy passengers can’t use the forward lav because of 9-11???), so this just seems like the latest version…