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	<title>denise lee yohn:  brand as business bites™ &#187; University of Phoenix</title>
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		<title>would &#8220;just do it&#8221; still cut it?</title>
		<link>http://deniseleeyohn.com/bites/2009/02/13/would-just-do-it-still-cut-it/</link>
		<comments>http://deniseleeyohn.com/bites/2009/02/13/would-just-do-it-still-cut-it/#comments</comments>
		<pubDate>Fri, 13 Feb 2009 23:30:08 +0000</pubDate>
		<dc:creator>denise lee yohn</dc:creator>
				<category><![CDATA[brand communication]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[coke]]></category>
		<category><![CDATA[Nike]]></category>
		<category><![CDATA[Pepsi]]></category>
		<category><![CDATA[Superbowl]]></category>
		<category><![CDATA[taglines]]></category>
		<category><![CDATA[Toyota]]></category>
		<category><![CDATA[University of Phoenix]]></category>
		<category><![CDATA[VENZA]]></category>

		<guid isPermaLink="false">http://deniseleeyohn.com/bites/?p=1117</guid>
		<description><![CDATA[I noticed an interesting juxtaposition of taglines the other day &#8212; actually it was during the Super Bowl, but don&#8217;t worry, this isn&#8217;t yet another piece about Super Bowl ads (I&#8217;ve already said my peace, as I hope everyone else has.) In some markets, the University of Phoenix ran several spots from its a new [...]]]></description>
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<p>I noticed an interesting juxtaposition of taglines the other day &#8212; actually it was during the Super Bowl, but don&#8217;t worry, this isn&#8217;t yet another piece about Super Bowl ads (I&#8217;ve already said <a href="http://deniseleeyohn.com/bites/2009/02/03/my-super-bowl-was-filled-with-guacamole/" target="_blank">my peace</a>, as I hope everyone else has.)<span id="more-1117"></span></p>
<p style="text-align: left;">In some markets, the <a href="http://www.phoenix.edu/" target="_blank">University of Phoenix</a> ran several spots from its a new campaign during the big game</p>
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<p>&#8211; the ads featured U of P students talking about their experience with the school and how they feel having completed their studies there &#8212; the spots closed with one student saying, &#8220;I am Adam (or whatever their name is) and <strong>I am a Phoenix</strong>.&#8221;</p>
<p>Then there was the ad from Toyota, promoting its new Venza crossover &#8211;</p>
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<p>the spot drew parallels between African art owned by a good-looking man in an upscale home and the features of the Venza, closing with the announcer asking, &#8220;<strong>Are you VENZA?</strong>&#8221;</p>
<p>The juxtaposition between the two taglines &#8212; one a declaration by a customer, the other a question by what is essentially the voice of the brand &#8212; got me thinking about the nature of taglines.  There may be a subtle difference between the two, but it seems significant.  Both of the examples I mention reference the identification a user has with the brand, but one seems to be a positive self-affirmation while the other comes off more like an elitist challenge.</p>
<p>I realize my reactions to the taglines are affected by the ads in their entirety (I found the U of P ads quite inspiring and the VENZA one boring, despite me having no more interest in attending classes at U of P than buying a new car) &#8212; but even if I consider the taglines in isolation, &#8220;I am a Phoenix&#8221; seems more appropriate for our culture at this time.  I hypothesize this is because we, as Americans living in 2009, want to decide for ourselves whether or not we want to identify with a brand enough to call ourselves by its name (something that the featured U of P students have decided to do) &#8212; we don&#8217;t want some brand copping an attitude and implying that we should identify with it if we&#8217;re rich and beautiful and have good enough taste.  The VENZA approach might have been more appropriate in the status-a-go-go 1980&#8242;s &#8212; but now it seems elitist (which we know is not good &#8212; case in point:  <a href="http://www.washingtonpost.com/wp-dyn/content/story/2008/04/12/ST2008041200232.html" target="_blank">Obama worked so hard to shed the label after being accused of seeming like he was elitist</a>, as you may recall.)</p>
<p>Clearly there&#8217;s been an evolution in taglines over the years.  A look at historical taglines from <a href="http://www.coca-cola.com/index.jsp" target="_blank">Coke</a> and <a href="http://www.pepsi.com" target="_blank">Pepsi</a> reveals some trends:</p>
<blockquote><p>1903  Pepsi &#8212; Exhilarating, invigorating, aids digestion</p></blockquote>
<blockquote><p>1904 Coke &#8212; Delicious and refreshing</p>
<p>1913 Pepsi &#8212; Drink Pepsi-Cola.  It will satisfy you.</p>
<p>1929 Coke &#8212; The pause that refreshes.</p>
<p>1934 Pepsi &#8212; Twice as much for a nickel</p>
<p>1961 Pepsi &#8212; Now it&#8217;s Pepsi for those who think young</p>
<p>1963 Coke &#8212; Things go better with Coke</p>
<p>1969 Coke &#8212; It&#8217;s the real thing</p>
<p>1973 Pepsi &#8212; Join the Pepsi people, feelin&#8217; free.</p>
<p>1976 Coke &#8212; Coke adds life</p>
<p>1982 Coke &#8212; Coke is it!</p>
<p>1984 Pepsi &#8212; Pepsi.  The choice of a new generation.</p>
<p>1993 Coke &#8212; Always Coca-Cola</p>
<p>1995 Pepsi &#8212; Nothing else is a Pepsi.</p>
<p>2001 Pepsi &#8212; Joy of Pepsi</p>
<p>2006 Coke &#8212; The Coke side of life</p>
<p>2009 Coke &#8212; Open happiness. / Pepsi &#8212; Every generation refreshes the world.</p></blockquote>
<p>Examining these taglines, it seems in the first half of the 20th Century the lines mostly simply described the product benefits.  Beginning in the 60&#8242;s, Pepsi moved to taglines that referenced user identification with the brand, while Coke adopted a more declarative stance about its brand.  Then in the 90&#8242;s, Pepsi joined Coke in employing a brand statement approach and both brands used lines that hyped brand uniqueness.   Now in 2009, both brands&#8217; taglines are more like commentaries about the times we live in.</p>
<p>It seems the most effective taglines capture the spirit of the time in which they run.  <a href="http://www.nike.com" target="_blank">Nike</a> introduced &#8220;Just Do It&#8221; in 1988 &#8212; a time when people were pumped up on power and status (<a href="http://www.tomwolfe.com/Bonfire.html" target="_blank">Tom Wolfe&#8217;s Bonfire of the Vanities</a> was published in 1987.)  <a href="http://www.apple.com" target="_blank">Apple</a>&#8216;s &#8220;Think Different&#8221; line launched in 1997 &#8212; a time when most Baby Boomers were hitting their 40&#8242;s and adopting a socially acceptable, yet still free-thinking, challenge-authority mindset.</p>
<p>In my opinion, &#8220;I am a Phoenix&#8221; is a more culturally-right tagline for 2009 &#8212; and therefore a more effective one &#8212; than VENZA&#8217;s.  What do you think?</p>
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