a brand loyalty 180
The branded vs. private label product debates of late had got me thinking about brand loyalty 
recently and then I came across a great post by a former colleague, David Murphy (more…)
5 brands we would miss: eddie bauer
Today we come to the end of the “5 Brands We Would Miss” series. Throughout the week we’ve looked at some of the brands on 24/7 Wall’s list of “Twelve Major Brands That Will Disappear,” exploring what we would miss if they went away. (more…)
personal service vs. lip service
Rarely does Ben Stein write something that I don’t agree with and really appreciate — his column in this past Sunday’s NY Times is no exception. The piece, Don’t Blame the Business Trip, (more…)