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	<title>denise lee yohn:  brand as business bites™ &#187; brand portfolio</title>
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	<description>stuff for your brain to chew on</description>
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		<title>brand impact in 2010</title>
		<link>http://deniseleeyohn.com/bites/2010/01/04/brand-impact-in-2010/</link>
		<comments>http://deniseleeyohn.com/bites/2010/01/04/brand-impact-in-2010/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 16:34:25 +0000</pubDate>
		<dc:creator>denise lee yohn</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[Allen Adamson]]></category>
		<category><![CDATA[brand guidelines]]></category>
		<category><![CDATA[brand portfolio]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[mergers and acquisitions]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media guidelines]]></category>
		<category><![CDATA[social neworking]]></category>
		<category><![CDATA[Stephen Quinn]]></category>
		<category><![CDATA[Wal-mart]]></category>
		<category><![CDATA[workforce engagement]]></category>

		<guid isPermaLink="false">http://deniseleeyohn.com/bites/?p=2895</guid>
		<description><![CDATA[Happy New Year! I hope you had a great holiday and you are as excited as I am about kicking off 2010! After the long hard haul of 2009, I’m eager to see business get off to a fresh start this year. It’s impossible to know exactly what the New Year will bring, but I’m [...]]]></description>
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<p><strong>Happy New Year! </strong> I hope you had a great holiday and you are as excited as I am about kicking off 2010!<a rel="attachment wp-att-2896" href="http://deniseleeyohn.com/bites/2010/01/04/brand-impact-in-2010/2010_new_year_card/" target="_blank"><img class="alignright size-medium wp-image-2896" style="margin: 5px;" title="2010_new_year_card" src="http://deniseleeyohn.com/bites/wp-content/uploads/2009/12/2010_new_year_card-300x300.jpg" alt="2010_new_year_card" width="180" height="180" /></a></p>
<p>After the long hard haul of 2009, I’m eager to see business get off to a fresh start this year. It’s impossible to know exactly what the New Year will bring, but I’m confident more attention will be paid to brands and brand-building.  That’s because there are at least <strong>three key areas that I see brands having an immediate and significant impact</strong> in:<span id="more-2895"></span></p>
<p><strong>1.     M&amp;As</strong> – In Q4 of 2009, the mergers-and-acquisitions market started to heat up.   <a href="http://www.businessweek.com/investor/content/dec2009/pi2009127_510045.htm" target="_blank">According to Bloomberg as reported in BusinessWeek</a>, deals in North America in November were valued at $115.6 billion, the most since September 2008.  And it’s looking like the uptick will continue in 2010.  The current market is ideal for cash-rich companies interested in bargain-hunting.</p>
<p>All of this M&amp;A activity will demand <strong>strategic management of the brands involved</strong> in the transactions.  First, there’s the question of brand names.  Selecting the right name for a newly-combined entity is a critical decision that many fail to get right.  Equally important is the naming convention and visual identity strategy to apply to all of the brands in the portfolio.</p>
<p>Beyond these more visible elements, the strategic brand platform of a new corporation plays a critical role in sustaining relationships with existing customers and attracting new ones, capturing the promised operational synergies, and integrating and aligning the diverse workforce.   The importance of developing a sound and robust brand strategy during the integration process has been proven throughout business history.</p>
<p>As such, brand decision-making and brand development will become influential business topics in 2010.</p>
<p><strong>2.    Workforce engagement</strong> – The recession has left companies with workforces that can pose serious challenges to the stability and productivity they need to fuel the recovery.</p>
<p>In 2009 many business leaders implemented drastic lay-offs but didn’t invest in efforts to reward, focus, and inspire remaining employees. Others instituted command-and-control management practices which may have reigned in costs but also alienated their people.  These companies now face overworked and bitter workforces.</p>
<p>Also the increased usage of contract workers and outsourced functions leaves companies vulnerable to workers who are less knowledgeable about the vision and values of the company &#8212; and who may be less committed to them.</p>
<p>Engaging workers with the brand is an effective way to combat these challenges.  Workers are inspired and aligned when they’ve been informed and instructed on what the brand stands for and how they interpret and reinforce it in their work.  <a href="http://www.forbes.com/2009/11/11/brand-defining-marketing-cmo-network-allen-adamson.html" target="_blank">Allen Adamson reported</a> that <a href="http://investors.walmartstores.com/phoenix.zhtml?c=112761&amp;p=irol-govBio&amp;ID=188154" target="_blank">Stephen Quinn</a>, CMO of <a href="http://www.walmart.com" target="_blank">Wal-Mart</a>, recently explained that his company’s brand engagement effort not only clarifies employees’ roles but signifies their intrinsic value to the organization and its reputation as a brand – and this in turn has created a stronger, more motivated workforce.</p>
<p>With success stories like these, we’ll see more companies pursuing <strong>brand engagement as a path to workforce engagement.</strong></p>
<p><strong>3.    Social media and networking</strong> – It’s clear the social Web has become a vital channel for communications between companies and their external audiences, but maximizing its full potential involves <strong>equipping all employees with brand understanding.</strong></p>
<p>Most companies now realize how important social media guidelines are for setting the ground rules for employees’ usage of social networking and social media platforms.  But even the most robust guidelines are written and used with the intent of protecting the company and its brand name.  The social Web provides ideal ways to promote the company and the brand, and so proactive companies will encourage and equip their employees to use it to do so.</p>
<p><strong>Brand Guidelines</strong> will become an important tool in helping employees generate excitement and interest appropriately in social networking and media.  Descriptions of the brand platform, ideas for bringing the brand to life, sample messaging and themes, leading-edge examples of brand expression and delivery, etc. – this is the kind of guidelines that will fuel the next level of companies’ usage of the social Web.</p>
<p>I’ll be sharing more thoughts on each of these topics in the coming weeks &#8212; so for now let me close with saying that 2010 brings a host of new opportunities and, with them, the potential for brands to have more impact than ever.</p>
<p>I’m looking forward to participating in and promoting this movement and I hope you’ll join me!  <a href="http://www.twitter.com/deniseleeyohn" target="_blank">Follow me</a> on Twitter and <a href="http://www.deniseleeyohn.com/newsletter.html" target="_blank">subscribe</a> to <strong>brand as business briefs</strong> &#8482;, periodic emailed briefings.</p>

<p><em>image above from <a href="http://www.zazzle.com/affreeisenlohr" target="_blank">card created by affreeisenlohr</a></em></p>
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		<title>corporate brand gaps</title>
		<link>http://deniseleeyohn.com/bites/2008/10/31/corporate-brand-gaps/</link>
		<comments>http://deniseleeyohn.com/bites/2008/10/31/corporate-brand-gaps/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 23:43:24 +0000</pubDate>
		<dc:creator>denise lee yohn</dc:creator>
				<category><![CDATA[brand portfolio]]></category>
		<category><![CDATA[corporate brand]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[image]]></category>
		<category><![CDATA[Intel]]></category>
		<category><![CDATA[Johnson & Johnson]]></category>
		<category><![CDATA[LEGO]]></category>
		<category><![CDATA[Nissan]]></category>
		<category><![CDATA[vision]]></category>

		<guid isPermaLink="false">http://deniseleeyohn.com/bites/?p=566</guid>
		<description><![CDATA[The development and management of a corporate brand is often a stumbling block for companies.  the same business leaders who understand the role of brand when it comes to products, grapple with applying it to the corporation. Thankfully the brilliant international business school professors Mary Jo Hatch and Majken Schultz have provided some help. Their [...]]]></description>
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<p>The development and management of a <a href="http://en.wikipedia.org/wiki/Corporate_branding" target="_blank"><strong>corporate brand</strong></a> is often a stumbling block for companies.  the same business leaders who understand the role of brand when it comes to products, <span id="more-566"></span> grapple with applying it to the corporation.</p>
<p>Thankfully the brilliant international business school professors <a href="http://www.commerce.virginia.edu/faculty_research/staff_directory/Hatch.html" target="_blank">Mary Jo Hatch</a> and <a href="http://www.majkenschultz.com/" target="_blank">Majken Schultz</a> have provided some help.<a href="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/taking-brand-initiative1.jpg" target="_blank"><img class="alignright size-medium wp-image-575" style="margin: 5px;" title="taking-brand-initiative1" src="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/taking-brand-initiative1-208x300.jpg" alt="" width="75" height="108" /></a> Their latest book, <a href="http://www.amazon.com/Taking-Brand-Initiative-Companies-Corporate/dp/0787998303/ref=cm_cr_pr_product_top" target="_blank">Taking Brand Initiative</a>, serves as a culmination of the decade-long research and analysis they&#8217;ve conducted on corporate brands.</p>
<p>A particularly useful framework from the book relates to assessing the strength of a corporate brand by determining whether or not there are &#8220;<strong>Vision-Culture-Image</strong>&#8221; gaps.  They define Vision as top management’s aspirations for the company; Culture, the organization’s values, behaviors, and attitudes; and Image, the outside world’s overall impression of the company.</p>
<p style="text-align: center;"><a href="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/vision-culture-image-gap-dianosis.gif" target="_blank"><img class="size-medium wp-image-571 aligncenter" style="margin-top: 5px; margin-bottom: 5px;" title="vision-culture-image-gap-dianosis" src="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/vision-culture-image-gap-dianosis-300x225.gif" alt="" width="300" height="225" /></a></p>
<p style="text-align: left;">By identifying where gaps may lie, companies are in a better position to develop strategies that develop their corporate brands into assets for competitive advantage.  There are some other great tools and frameworks in the book as well as examples from companies like <a href="http://www.lego.com/en-US/default.aspx?domainredir=lego.com" target="_blank">LEGO</a>, <a href="http://www.intel.com/" target="_blank">Intel</a>, <a href="http://www.nissanusa.com/" target="_blank">Nissan</a>, and <a href="http://www.jnj.com/connect/" target="_blank">Johnson &amp; Johnson</a>.</p>
<p style="text-align: left;">I hope those of you who employ a corporate brand approach in your brand portfolios find the book helpful.</p>
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		<title>konosuke matsushita r.i.p.</title>
		<link>http://deniseleeyohn.com/bites/2008/10/14/konosuke-matsushita-rip/</link>
		<comments>http://deniseleeyohn.com/bites/2008/10/14/konosuke-matsushita-rip/#comments</comments>
		<pubDate>Tue, 14 Oct 2008 15:40:44 +0000</pubDate>
		<dc:creator>denise lee yohn</dc:creator>
				<category><![CDATA[best brands lists]]></category>
		<category><![CDATA[brand equity]]></category>
		<category><![CDATA[brand names]]></category>
		<category><![CDATA[brand value]]></category>
		<category><![CDATA[Best Global Brands]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[brand portfolio]]></category>
		<category><![CDATA[BusinessWeek]]></category>
		<category><![CDATA[Canon]]></category>
		<category><![CDATA[Nintendo]]></category>
		<category><![CDATA[Panasonic]]></category>
		<category><![CDATA[Philips]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Sony]]></category>

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		<description><![CDATA[Matsushita Electric Industrial Co. has officially changed its name to Panasonic Corp (see release.)  The company also ditched its National brand, which has been in use for over 80 years for white goods in Japan, and intends to have all of its products carry the Panasonic brand, which has long been the firm&#8217;s brand name [...]]]></description>
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<p><a href="http://www.panasonic.net/" target="_blank">Matsushita Electric Industrial Co.</a> has officially changed its name to <a href="http://www.panasonic.com" target="_blank">Panasonic Corp</a> (see <a href="http://panasonic.co.jp/corp/news/official.data/data.dir/en081001-4/en081001-4.html" target="_blank">release</a>.)  <img class="size-medium wp-image-460 alignright" style="margin: 5px;" title="panasonic_logo" src="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/panasonic_logo-300x54.jpg" alt="" width="210" height="38" /> The company also ditched its National brand, <span id="more-447"></span>which has been in use for over 80 years for white goods in Japan, and intends to have all of its products carry the Panasonic brand, which has long been the firm&#8217;s brand name abroad and for audiovisual appliances sold in Japan, by the end of March 2010.</p>
<p>The change is reported to be costing the company 40.0 billion yen ($380.0MM US) &#8212; a hefty investment given that the company&#8217;s ad spend was only $50MM last year, excluding online, per <a href="http://www.adweek.com/aw/content_display/news/agency/e3id93b75a10e4057d3ee41e1ec2d4290b8" target="_blank">Nielsen Monitor-Plus</a>.</p>
<p>Moving to a single brand yields efficiencies in marketing and simplicity in communication &#8212; and in Matsushita&#8217;s case, adopting a brand name with the stronger awareness should bolster equity with consumers as well as other stakeholders (suppliers, distributors, investors, etc.).  Further it facilitates equity sharing across product lines, so established attributes in one product category can provide a positive halo in others.</p>
<p>However tying all of the company&#8217;s activities more closely together does come with some downsides.  One is exposure to risk &#8212; if one product experiences a recall, for example, all of the company&#8217;s products are associated with that quality issue.  Likewise, it may hinder expansion into new categories or markets if the limits of the brand&#8217;s elasticity cannot be stretched &#8212; consumers may not give Panasonic &#8220;permission&#8221; to get into productivity devices, for example, because the brand is too closely associated with entertainment.</p>
<p>Apparently the company&#8217;s leadership felt the trade-offs were acceptable.   In making the move, the company says it is &#8220;bringing the achievements accumulated through the three different names of Matsushita, National, and Panasonic under the one single name of Panasonic to enhance its brand value.&#8221;</p>
<p>Panasonic&#8217;s current brand value is $4,281BB according to <a href="http://www.businessweek.com" target="_blank"><img class="alignleft size-medium wp-image-462" style="margin: 5px;" title="business-week-logo" src="http://deniseleeyohn.com/bites/wp-content/uploads/2008/10/business-week-logo.gif" alt="" width="179" height="38" /></a>BusinessWeek&#8217;s <a href="http://bwnt.businessweek.com/interactive_reports/global_brand_2008/?chan=magazine+channel_special+report" target="_blank">Best Global Brands list</a> (based on analysis by <a href="http://interbrand.com/best_global_brands.aspx?langid=1000" target="_blank">Interbrand</a>) &#8212; so it&#8217;s #78 on the list.  Other electronics brands are more valuable:</p>
<ul>
<li>Samsung &#8212; $17,689BB/#21</li>
<li>Sony &#8212; $13,583BB/#25</li>
<li>Canon &#8212; $10,876BB/#36</li>
<li>Nintendo &#8212; $8,772BB/#40</li>
<li>Philips &#8212; $8,325BB/#43</li>
</ul>
<p>So the brand certainly lags these days.  It will be interesting to see whether the change yields the brand value payoff the company is seeking.</p>
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