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brand value creation — internal business process
by denise lee yohn
on June 18, 2009
· 4 Comments
· in brand delivery, brand value, brand value creation, business, marketing
The series on brand value creation continues today with a look at how brands create value for companies in their Internal Business Processes. Although a brand’s ability to create value from the Financial and Customer perspectives is probably the most important, its impact on Internal Business Processes is the most fundamental.
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