wasted potential: final remarks

This post concludes the series on brands that have wasted their potential(more…)

Posted on March 2nd, 2009 by denise lee yohn and filed under brand communication, brand delivery, brand disappointments, marketing | 0 Comments | Comments RSS

wasted potential — saturn

Saturn joins the ranks of formerly esteemed brands like Vonage and Dairy Queen in this series on brands that have failed to live up to their potential(more…)

Posted on February 23rd, 2009 by denise lee yohn and filed under brand delivery, brand disappointments, marketing | 1 Comment | Comments RSS

brand delight

Given that it’s a holiday today, I’m going to take a break from the series on brands that have failed to live up to their potential — and instead, I wanted to relay a recent experience I had with a company (and lessons learned) (more…)

Posted on February 16th, 2009 by denise lee yohn and filed under brand delivery | 0 Comments | Comments RSS

brand disappointments: vonage

So far we’ve covered GNC, Facebook, and Dairy Queen in our chronicles of brands which have failed to live up to their potential — today Tom Fishburne (more…)

Posted on February 9th, 2009 by denise lee yohn and filed under brand disappointments, brand touchpoints | 3 Comments | Comments RSS

wasted potential: dairy queen

Here’s another post on brand disappointments — this is a series in which I’ve asked brand experts to discuss brands that could have been really good, but have failed to live up to their potential. (more…)

Posted on February 2nd, 2009 by denise lee yohn and filed under brand delivery, brand disappointments, brand perceptions, retail | 2 Comments | Comments RSS

wasted potential — a series on brand disappointments

What do Lindsay Lohan,

the universal remote,

and the Bush administration

have in common?

They are all examples of things that could have been great but have ended up not living up to their potential. (more…)

Posted on January 19th, 2009 by denise lee yohn and filed under brand delivery, brand disappointments, brand fun, brand perceptions | 4 Comments | Comments RSS