brand experience brief: rei soho
by denise lee yohn
on February 18, 2012
· 0 Comments
· in brand delivery, brand touchpoints, innovation, retail
(Welcome to a “Brand Experience Brief” — insights and analysis of new and interesting restaurant and retail concepts.)
REI’s first store in New York City is the quintessential flagship store – it’s big, it’s in a prominent location, and it showcases the brand like no other retail store. Check out my video recap on this extraordinary experience:
other brand experience briefs:
Tagged with: brand as business brief • community engagement • customer experience • customer service • flagship store • New York City • partnerships • REI • SOHO • value-added service
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