the luxury brand dilemma

Within a month of each other, two articles appeared in BusinessWeek about  luxury brands.  The articles, about Coach Coachand Tiffany & Co. tiffany logorespectively, describe how the brands are dealing with the decrease in demand due to the recession.  Each has devised a strategy for lowering its prices without tarnishing its brand. (more…)

Posted on July 30th, 2009 by denise lee yohn and filed under brand communication, brand perceptions, business, marketing, retail | 2 Comments | Comments RSS

i learned more than i taught

Last week I had the honor of guest-leading a session at the University of California-San Diego. classroomAlthough the class was about news-writing, the instructor wanted to spend a day focused on brands and so she asked me to do a brief intro to brands and then lead the group in a brand management exercise.  It was an eye-opening experience and I thought I’d share some of my takeaways. (more…)

Posted on July 27th, 2009 by denise lee yohn and filed under brand perceptions, marketing | 2 Comments | Comments RSS

innovative brand engagement

Two of my favorite brands recently introduced innovations that brought me such delight, I was prompted to think about what was so remarkable about them. What was it about them that not only delivered a great experience, but also grew my esteem of their respective brands?? (more…)

Posted on July 23rd, 2009 by denise lee yohn and filed under brand delivery, brand value, packaging | 0 Comments | Comments RSS

failure is not an option for brands

The 40th anniversary of the ground-breaking Apollo 11 mission reminds me of a talk by Jim Lovell,jim lovell the commander of the other famous Apollo mission (#13), which I recently I heard.  In it, Mr. Lovell declared, “I shouldn’t be here,” and attributed the fact that he was indeed still here to the qualities of the men who worked to rescue the periled spaceship.

The same 5 qualities he described as the reasons why the mission didn’t fail seem to be the same qualities that explain why certain brands manage to overcome even the most threatening challenges: (more…)

Posted on July 20th, 2009 by denise lee yohn and filed under brand delivery, business, leadership | 1 Comment | Comments RSS

the man behind walkman

Sony’s celebration of Walkman’s 30th anniversary this month has been bittersweet.  The headlines of stories covering the occasion speak to brand’s lost luster.  Yahoo! Tech declaredSony struggling as Walkman hits 30th anniversary“; “Sony toilsMSNBC’s headline agreed and added:  “Once a pioneer of cutting-edge gadgets, company struggles to reinvent self.”

In the midst of this downcast coverage, I thought it important to discuss the (more…)

Posted on July 16th, 2009 by denise lee yohn and filed under business, leadership, marketing | 0 Comments | Comments RSS

how to make haier a household name

An open memo…

To: Richard Block, VP Marketing, Haier Americahaier

From: Someone Who Really Wants to See Haier Succeed

Subject: How to Grow Haier Into a Household Name (more…)

Posted on July 13th, 2009 by denise lee yohn and filed under brand perceptions, marketing, retail | 1 Comment | Comments RSS

free to be free

Chris Anderson’s new book, Free:  The Future of a Radical Price, is on the top of my to-read list.  oh-yes-its-freeBased on BusinessWeek’s review, it sounds like a provocative read about the how economy and technology have evolved the concept of Free. (more…)

Posted on July 9th, 2009 by denise lee yohn and filed under brand value, marketing, retail | 2 Comments | Comments RSS

what your underwear says about you

My Patagonia catalog arrived in the mail today and I was reminded once again of all the things the Patagonia brand does that don’t seem to make sense — but they do.  The catalog’s inside cover spread,

patagonia-inside-spread2 (more…)

Posted on July 6th, 2009 by denise lee yohn and filed under brand communication, brand delivery, packaging | 2 Comments | Comments RSS

catering to shoppers’ need-states

New formats of existing retail brands seem to be popping up all over the place.  Best Buy Mobile bby_mobile (more…)

Posted on July 1st, 2009 by denise lee yohn and filed under brand extension, brand perceptions, brand portfolio, marketing, retail | 1 Comment | Comments RSS